Frequently Asked Questions
Everything you need to know about your Nivada Grenchen timepiece.
Where are Nivada Grenchen watches manufactured?
All our timepieces are designed and engineered with Swiss precision, adhering to the highest standards of Swiss watchmaking heritage to ensure premium quality and durability.
How long does international shipping take?
We offer worldwide shipping via premium couriers. Orders are typically processed within 2-3 business days, and delivery usually takes between 5 to 7 business days depending on your location.
What is your return policy?
We offer a 14-day return policy from the date of delivery. The watch must be in its original, unworn condition with all protective plastics, tags, and packaging intact.
Do the watches come with a warranty?
Yes, every Nivada Grenchen watch comes with a 2-year international warranty that covers any manufacturing defects from the date of purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options such as Apple Pay and Google Pay for a secure checkout experience.
Are the watches water-resistant?
Most of our models, especially the Depthmaster and Chronomaster series, feature significant water resistance. Please refer to the specific product specifications for the exact depth rating of your model.